Privacy

Fair Go doesn't use accounts. This policy explains what we collect when you check a quote and what we do with it.

What we collect

• What you enter: the trade, job description, postcode and quoted price.
• Any quote file you upload, which may contain personal details such as names and addresses.
• A random device ID stored in a cookie, and a one-way scrambled (hashed) version of your IP address. We use these to limit free checks and prevent abuse. We don't store your raw IP address.
• If you pay, Stripe collects your payment details. We never see your full card number.

How we use it

We use this information only to run your check, take payment, prevent abuse and work out what checks cost us. We don't sell your information or send it to tradespeople.

Who we share it with

We use these service providers, some of which may process data outside Australia, including in the United States:

• Anthropic, which provides the AI that reads your quote and researches prices.
• Stripe, for payments.
• Neon, for our database, and Vercel, which hosts our website.

How long we keep it

• Uploaded quote files are deleted as soon as your check finishes. If a check never finishes, the file is deleted within 2 days.
• Check results are kept for up to 12 months so your link keeps working, then deleted.

Your result link

Anyone with your result link can view that result, so only share it with people you trust.

Your choices

To access, correct or delete your information, or to make a complaint, contact us at hello@blumint.com.au. Include your result link so we can find your check. To delete a check, follow the steps on our data deletion page. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Contact

Fair Go: hello@blumint.com.au